Supported Services

WORK FIRST

The  Work First program assists people with acquiring the tools needed to find and keep employment in our community.

Some of the services include:

  • Career choice evaluations that include number of job openings in our area and expected income ranges
  • Resume building
  • Interview techniques coaching
  • On the job training
  • Assistance in job placement
  • Referrals to additional training opportunities
  • Job readiness training
  • job related supportive services depending on need may provide bus passes, interview skills, work clothing, minor car repairs, and items that may assist in gaining and keeping employment.

For more information please contact Katrina Cates.

WASHINTON HEALTH HOME PROGRAM

The Health Home Program provides free care coordination of medical, behavioral health and long-term services and supports for individuals of all ages. A Health Home is a new Medicaid benefit now available at no cost to you. Your Health Home connects a network of local organizations and agencies that work together, including your providers. Medicaid clients of all ages and Medicaid clients who also receive Medicare may be eligible for health home services.

The Health Home Program provides care coordination of medical, behavioral health and long-term services and supports for eligible individuals of all ages, at no cost to you or your client. The program uses a network of local agencies that work together to help clients understand and manage their health concerns. This helps reduce dependence on emergency departments and prevents avoidable hospitalizations.

Health Home Care Coordination:

  • Supports you in improving your quality of life
  • Helps with post-hospital care
  • Helps you manage multiple providers
  • Helps connect you to available benefits
  • Helps coordinate services for eligible Medicaid clients with chronic and complex medical and social needs
  • Provides appointment assistance
  • Identify gaps in care and remove barriers
  • Connects clients to a broad range of benefits such as medical and behavioral health services, long-term services and supports, and other social services
  • Supports successful transition from hospital to other levels of care
  • Links clients to community services
  • Helps establish primary care relationships

Client eligibility

Apple Health clients of all ages, including Medicaid/Medicare dual eligible clients, may be eligible for the Health Home program if they:

  • Have at least one chronic condition and are at risk for another (PRISM predictive risk score of 1.5 – per WAC 182-557-0225)
  • Meet Apple Health (Medicaid) eligibility criteria

Additional requirements do apply.

Health Home Care Coordinators

All Care Coordinators receive intensive training on how to develop the Health Action Plan and the six Health Home services. Health Home seek to address complex health issues by offering:

  • comprehensive care management;
  • care coordination;
  • health promotion;
  • comprehensive transitional care and follow-up;
  • individual and family support; and
  • referrals for community and social services support.

Care Coordinators work to reduce gaps in services and increase coordination of all service providers including medical, behavioral health, long-term services and supports, and other social services.

The goal of the Health Home Program is to improve coordination of care, quality, and to increase an individual’s participation in their own care. Care Coordinators do not duplicate or replace services that individuals are receiving. Participation in the Health Home Program is voluntary and will not change or replace any services and supports the individual is receiving; it is simply an added benefit.