Emergency Services

Okanogan County’s rent assistance program is currently operational per Proclamation 21-09

Program Information

HOMELESS SERVICES PORTALS  –

Housing Assistance Application

Unaccompanied Youth & Young Adults Application

Rental Assistance

OCCAC offers rental assistance services for families and individuals in Okanogan County who are homeless or at risk of homelessness. The goal of our services is to stabilize families and help them find or remain in safe, affordable housing. Once the crisis is stabilized, we strive to help families attain self-sufficiency through ongoing family development.

  • Eviction Prevention. OCCAC may be able to assist a household who has received an eviction notice due to non-payment. If you have received an eviction notice and are at risk of becoming homeless, contact us to find out which eviction prevention services may be available to you.
  • First Month’s Rent Assistance. Assistance with first month’s rent and security deposit is primarily available to families or individuals transitioning from homelessness to stable housing. If you have located housing but need assistance with the first payment, we may have a program available to assist you.
  • Rental Maintenance Assistance. Families eligible for first month’s rent or eviction prevention services may be assessed for rental subsidy assistance for a period greater than one month. Eligibility is based on many criteria, including a family’s or individual’s willingness to commit to, and participate in, an ongoing family development relationship with a Client Services Representative.

Emergency Shelter

OCCAC may be able to assist families or individuals who are experiencing homelessness through motel vouchers.

  • Emergency Motel Vouchers. Assistance may be provided if individuals/families meet eligibility requirements and other area resources have been exhausted. Length of stay is short-term and dependent on several factors, including a family’s participation in identifying a solution to establishing stability.

Energy and Utility Assistance

We offer energy assistance programs to low income households with the goal of keeping community residents safe and warm.

  • LIHEAP. The Low Income Home Energy Assistance Program (LIHEAP) assists low income homeowners or renters with their heating bills and heating system repair costs. Qualifying households receive benefits of $25 – $1000 toward their primary heat source of wood, pellets, propane, oil, or electric heat. The LIHEAP Program typically runs from November through May, or as funds remain available.
  • Project Help. Project Help is a volunteer community service program designed to help Okanogan PUD electrical customers in a time of crisis. Priority is given to customers who are in urgent need of assistance and are ineligible for other federal and emergency assistance. Customers seeking Project Help assistance must meet the following criteria: be facing immediate disconnection of service or have already been disconnected; experiencing a sudden serious illness or death, major hospitalization or an unexpected reduction of income; income must not exceed 80% of the Area Median Income. Residents living within the PUD No. 1 service area are eligible for this program.
  • Project Help Deposit Relief. The PUD may be able to guarantee the deposit amount for first time PUD customers for households that: are in the process of occupying a rental unit in the service territory in which the electrical service is solely his/her responsibility; have a clearly identified means of meeting the ongoing costs of the electric service after the occupancy has been established; can demonstrate the lack of required funds to pay all or a portion of the required deposit.

How to Sign Up

Call our main office at (509) 422-4041 or toll free 1-877-641-0101 to schedule an appointment and apply. If you have received a 24-hour disconnection notice from your energy provider or if you are elderly and/or homebound, please call us for immediate assistance.

Eligibility

Assistance is provided to qualifying households based on availability of funding and the following eligibility criteria.

Service Area

Residents living in Okanogan County.

Income Guidelines

Call our main office at (509) 422-4041 or toll free 1-877-641-0101 to obtain income guidelines and apply.

Client Missed Appointment Procedure

Clients who are a no call / show to their first scheduled appointment for rent, utilities, or donated appointments shall be rescheduled to the next available appointment. If a client is a no call / show for their second rescheduled appointment and wishes to reschedule again, they will be asked to submit their supporting documentation before getting another scheduled appointment.

Clients who are a no call / show to their first shelter appointment shall be rescheduled to the next available appointment. Clients who are a no call / show to their rescheduled appointment will be placed back on the shelter waiting list and the next person will get scheduled.

Title VI of the Civil Rights Act of 1964

Under Title VI of the Civil Rights Act of 1964, no person will, on the grounds of race, color, creed, religion, sec or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.

Section 109 of the Housing and Community Development Act of 1974 

No person in the United States will on the grounds of race, color, creed, religion, sex or national origin be excluded from participation in, be denied benefits of, or be subjected to discrimination under any program or activity funded in whole or in part with funds made available under this title.

Age Discrimination Act of 1975, as Amended

No person will be excluded from participation, denied program benefits, or subjected to discrimination on the basis of age under any program or activity receiving federal funding assistance. (42 U.S.C. 610 et. Seq).

Section 504 of the Rehabilitation Act of 1973, as Amended

No otherwise qualified individual will, solely by reason her or her disability, be excluded from participation (including employment), denied program benefits, or subjected to discrimination under any program or activity receiving Federal funds. (29 U.S.C. 794)

Public Law 101-336, Americans with Disabilities Act of 1990

Subject to the provisions of this title, no qualified individual with a disability will, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of a public entity, or be subjected to discrimination by any such entity.